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Frequently Asked Questions

Here's the questions we here frequently but don't hesitate to contact us if you need assistance.

What is MyAntiTheft?

MyAntiTheft is software designed to protect portable computers and mobile devices from loss or theft. MyAntiTheft can track your device upon your request, take pictures of who is using it, sound an alarm and wipe the data off of your device. On top of this MyAntiTheft has the most comprehensive tamper proof system built into it compared to its competitors.

Is it free to download?

Yes, MyAntiTheft is completely free to download and use.

How do I create an account?

MyAntiTheft uses your Google account to associate your devices to. This means account creation is no longer required as long as you have a valid Google email. We figure since this is a requirement to use an Android device why bother with another login you have to remember?

When you install the MyAntiTheft software it will automatically associate itself to all of the accounts on your device, you will then be able to login with any one of those accounts to enable the anti theft features. You can also disassociate accounts directly from the MyAntiTheft software on your device should you want specific accounts to have control over it.

How do I uninstall MyAntiTheft from my Android device?

Part of the MyAntiTheft tamper proofing makes the application difficult to uninstall requiring additional steps over most applications. To uninstall the application from your device perform the following steps.

1) Go to your phone "Settings".
2) Enter your My AntiTheft PIN code when asked for it.
3) Go to "Security".
4) Go to "Device administrators".
5) Deactive "MyAntiTheft" from being a device administrator.
6) Go back to your phone "Settings".
7) Go to "Application Manager".
8) Find the "MyAntiTheft" application.
9) Choose Uninstall and accept the verification popup.

What about the privacy of my data?

MyAntiTheft uses multiple layers of security to ensure that your data remains private. Using Google for authentication we ensure your data stays private and no passwords are store or kept on our systems.

Does MyAntiTheft expire?

No the MyAntiTheft software is good for the lifetime of your device.

Will MyAntiTheft work worldwide?

Yes as long as your device has an available network or data connection.

Is MyAntiTheft compatible with my device?

MyAntiTheft is currently compatible with Windows XP, Vista, 7 and Android versions 2.3 and newer. Versions for iOS, Blackberry and Mac are coming soon.

Will MyAntiTheft consume my battery?

No MyAntiTheft will not consume your battery, it is designed to run with a small footprint and uses very little memory.

Free Download

track and recover your lost or stolen property from anywhere!

Terms & Conditions

MyAntiTheft® software ("Software") and accompanying documentation that are made available by download from this Site are the copyrighted work of MobileCloudLabs.. Use of the Software is governed by the terms of the end user license agreement that accompanies or is included with such Software and is also referenced on this website. You will not be able to download or install any software that is accompanied by or includes an end user license agreement unless you agree to the terms of such end user license agreement. If you do not agree to such terms, you will not be able to use the Software. You may not decompile, reverse engineer or otherwise attempt to discover the source code of the Software available on the Site.

Usage

All MyAntiTheft® software is to only be installed on DEVICES YOU OWN. Any misuse of this service will result in the account being suspended. Any illegal use of this service will be reported and we will comply with and assist law enforcement regarding the misuse. By installing the software on your device you also agree to only plug your computer into systems with which you have legitimate access to, activating the agent on a system or account that you do not have legitimate use of is considered misuse. By activating tracking for MyAntiTheft software you agree to the terms and conditions and are the owner of the device. If you have installed MyAntiTheft software on a device that has been sold and you are no longer the owner you must uninstall the software and contact MobileCloudLabs to remove all tracking data.

Warranties and Disclaimers

Except as expressly provided otherwise in a written agreement between you and MobileCloudLabs, the materials in or downloaded through this site are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, MobileCloudLabs disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, MobileCloudLabs does not warrant that the functions contained in the service will be uninterrupted or error-free, that defects will be corrected, or that this service or the server that makes it available are free of viruses or other harmful components. MobileCloudLabs does not warrant or make any representations regarding the use or the results of the use of the materials in this service in terms of their correctness, accuracy, reliability, or otherwise. You (and not MobileCloudLabs) assume the entire cost of all necessary servicing, repair, or correction. Without limitation of the foregoing, you acknowledge that as a service to users of the MyAntiTheft®service, we include links to other web sites on the world wide web portion of the internet and that MobileCloudLabs has no control over, and makes no representations of any kind whatsoever, regarding the content or appropriateness of content on such web sites and you hereby irrevocably waive any claim against us with respect to such web sites.

Under no circumstances, including, but not limited to, negligence, shall MobileCloudLabs be liable for any special or consequential damages that result from the use of, or the inability to use, the materials, the site, or any other web site, even if MyAntiTheft® or a MyAntiTheft® authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. No advice or information, whether written or oral, obtained by you from MobileCloudLabs or from or through the site shall create any warranty not expressly stated in the terms of use. In no event shall MobileCloudLabs total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for purchasing any materials or products.

Please check the warranty on your devices. Some devices will void the warranty if any software is installed on the device.

Term of Use

The license for use of the Site and the Materials is effective until terminated. You may terminate it at any time by destroying the Materials together with all copies thereof. This license will terminate upon conditions set forth elsewhere within this Terms of Use or if you fail to comply with any term or condition of this Terms of Use. In such event, no notice shall be required by MobileCloudLabs to effect such termination. Upon termination of this Terms of Use, you agree to destroy the Materials together with all backup copies, modifications, printed or written materials, and merged portions in any form, or return same to MyAntiTheft® at your expense.

Accounts and Security

MobileCloudLabs does not warrant that the functions contained in the service provided by the Site will be uninterrupted or error-free, that defects will be corrected or that this service or the server that makes it available will be free of viruses or other harmful components.

You shall notify MyAntiTheft® of any known or suspected unauthorized use(s) of your Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You shall be responsible for maintaining the confidentiality of your password.

Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your Account, at MobileCloudLabs sole discretion, and you may be reported to appropriate law-enforcement agencies.

MobileCloudLabs reserves the right to terminate any account without prior notification of the user.

Privacy Policy

Website

MyAntiTheft uses cookies and other technologies to enhance and personalize your user experience and learn how you use the service in order to improve quality and add features.

MyAntiTheft servers automatically records information when you visit the site including IP address, URL, browser type and language preferences.

Uses

We may use personal information to provide the services you have requested.

We may also use aggregated non-personal information for auditing, research and analysis to operate and improve MyAntiTheft technologies and services.

Personal information is not shared with other third parties and is solely used by MyAntiTheft Inc. All personally identifiable information is not shared with any other third party, the only exception is if law enforcement contacts MyAntiTheft if a crime has been committed, or as part of an investigation.

We may contact you using your email address to inform you of upgrades, outages and other product related information.

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